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Gotcha’s drinks menu is thoughtfully designed to suit a wide range of tastes. By blending authentic Taiwanese ingredients with popular Southeast Asian and Western flavours, we offer something for everyone, from our signature creamy pearl milk teas to refreshing fruit teas and perfectly balanced fruit-and-milk blends.
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Here’s what you’ll enjoy as a Gotcha Club member:
Becoming a Gotcha Club Member is easy! Simply follow these steps and start earning Gotcha Dollars with every visit!
Become a memberEarn $1 Gotcha Dollar for every AUD $10 spent on eligible purchases. Simply log-in to Gotcha Club when ordering online or scan your membership QR code in-store.
Your reward rate also increases with your membership tier, from 6% to 12% back. *T&Cs apply.
Gotcha Dollars can be used towards an eligible purchase, in-store, Gotcha Club web-app or mobile app.
The more you spend, the more rewards you unlock! Level up from Bronze to Diamond, earn from 6% to 12% back. Tiers are determined b your eligible spending over a 12-month period. T&Cs apply.
Yes! Your Gotcha Dollars balance from the preious Gotcha Perks system has been carried over to the new Gotcha Club loyalty program.
Absolutely! Select your preferred store, customise your drinks and complete payment through the Gotcha Club mobile app or web-app.
You can use Gotcha Dollars to pay for eligible items, depending on availability. *T&Cs apply
Note: Some promotional items or limited-edition launches may not be available for redemption using Gotcha Dollars.
For cancelled drinks orders, and/or not accepted by the store, including transactions where payment was processed but the order was not fulfilled; refunds may take approximately 7–14 business days to be processed. The exact timeframe depends on the payment provider, terminal and your financial institutions.
Gotcha Dollars may take up to 24 hours to be credited to your account. If it's still not visible after this period, or if you experience any Gotcha Club issues, please reach out to us via Contact Us.
Yes! Members enjoy:
Early notification on the new drinks
Exclusive launch prices on select items.
Special offers are available only through the Gotcha Club app.
Yes, each Gotcha Dollar is valid for 3 years from the date it’s earned.
Make sure to redeem them before they expire, as unused balance will not roll over.
When you join Gotcha Club, you turn every cup into dollars, perks and your next free drink.
